Cancellation / Refund

All deposits, purchases, and fees paid on Cricket-Vanguard for playing or in connection with Fantasy Basketball are final. Transactions are non-refundable unless specific circumstances apply. We value customer satisfaction and will review error-related transaction cases upon request.

If you believe there is an 'Error' in any deposit, purchase, or fee payment made on Cricket-Vanguard, please notify us within 3 days of the transaction date. We will review the case and determine the resolution at our discretion.

Cricket-Vanguard reserves the right to cancel any matches for any reason, with or without disclosing the reason, and refund all fees paid for such matches to users within 1-3 business days.

Cricket-Vanguard prohibits users from joining game rooms after the match associated with the game room (identified by the Series) has started. Any entries made after the match commencement may be disqualified, and no refunds will be issued for such cases.